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Shipping Policy
This Shipping Policy explains how Ink Zone processes, packs, ships, and delivers orders placed through our website for refurbished printer products.
Business Identity
Ink Zone is operated and managed by Blue Moon Tech. All website administration, customer support, and business operations for this domain are handled by Blue Moon Tech.
Legal Business Name
Blue Moon Tech
Business Contact
info@inkzone.store
115 zabriskie st, Jersey City, NJ 07307
1. Introduction
This Shipping Policy explains how Ink Zone processes, handles, and delivers orders placed through our website. We aim to provide clear information regarding processing timelines, shipping methods, delivery expectations, shipping charges, and customer responsibilities.
By placing an order on Ink Zone, you acknowledge and accept the terms of this Shipping Policy.
2. Business Model Disclosure
Ink Zone operates as an independent eCommerce seller of refurbished printers and related products. Ink Zone is operated and managed by Blue Moon Tech.
- All products are refurbished unless clearly stated otherwise on the product page
- Products are reviewed and tested before dispatch
- Shipping and delivery timelines may vary depending on destination and logistics availability
- Ink Zone does not claim manufacturer-authorized shipping or brand-operated fulfillment
3. Order Processing
Orders are generally processed within 1–3 business days after payment confirmation. Processing may include order review, payment verification, product inspection, packing, and handoff preparation.
Processing times may be longer during high-volume periods, operational delays, or special circumstances.
4. Non-Processing Days
Orders are generally not processed on Sundays, public holidays, or days impacted by exceptional operational downtime. Orders placed during non-processing periods are usually handled on the next working day.
5. Delivery Coverage and Estimated Timelines
Delivery timelines depend on destination, courier availability, order size, and regional logistics conditions. Estimated timeframes may include:
Metro Cities
3–7 Business Days
Typical urban delivery zones
Typical urban delivery zones
Non-Metro Areas
5–10 Business Days
Standard regional delivery timelines
Standard regional delivery timelines
Remote Locations
Extended Timelines
May require additional transit time
May require additional transit time
Note:
Delivery timelines are estimates only. Ink Zone does not guarantee exact delivery dates unless explicitly stated otherwise.
6. Shipping Charges
Shipping charges, where applicable, are displayed at checkout based on factors such as delivery location, order weight, package dimensions, and the nature of the product.
Ink Zone aims to display shipping-related charges transparently before order confirmation.
7. Packaging and Handling
Ink Zone uses reasonable packaging measures intended to protect refurbished electronic products during transit. Packaging may include cushioning materials, reinforced outer cartons, and protective internal support where appropriate.
Even with careful handling, external transit conditions may occasionally affect package appearance or delivery timing.
8. Customer Responsibility
Customers are responsible for providing accurate shipping information, including recipient name, full address, contact details, and any relevant delivery instructions.
Delays, rerouting, failed delivery attempts, or additional charges may occur if incorrect or incomplete shipping information is provided.
9. Delivery Availability
Customers should ensure that someone is available to receive the shipment at the delivery address. Repeated failed delivery attempts may cause delays, return-to-origin handling, or additional courier actions.
10. Package Inspection at Delivery
Important: Customers should inspect the package at the time of delivery whenever possible.
If visible external damage is noticed, it should be documented immediately with clear photos or videos.
If the package appears damaged, opened, or tampered with, please contact info@inkzone.store as soon as possible and retain the packaging materials for review.
11. Undeliverable or Returned Shipments
Orders may be returned to origin if delivery cannot be completed due to incorrect address details, recipient unavailability, restricted access locations, or repeated courier failure.
In such cases, re-shipping, cancellation, or refund review may depend on the reason for non-delivery and the condition of the returned package.
12. Shipping Delays
Delays may occur due to weather conditions, high shipment volume, public holidays, courier disruptions, address verification issues, or regional transport limitations.
Ink Zone is not responsible for every courier-side delay, but we aim to assist customers with order status support where possible.
13. Lost or Missing Shipments
If an order is marked delivered but has not been received, or if you believe a shipment is lost in transit, please contact info@inkzone.store so that a shipment review or courier inquiry may be initiated where possible.
Resolution time may vary depending on the courier, tracking status, and available delivery evidence.
14. Tracking Information
Where tracking is available, tracking details are generally sent after the order has been shipped. Tracking updates depend on the courier’s scanning and reporting systems.
15. Refurbished Products Note
Since products sold on Ink Zone are generally refurbished, minor cosmetic variations may exist as part of the normal nature of such products.
Shipping-related concerns do not alter the refurbished status of the item.
16. Limitation of Liability
To the maximum extent permitted by law, Ink Zone’s liability for shipping-related issues is limited to the order value or the remedy otherwise available under applicable policy or law.
Ink Zone is not liable for indirect, incidental, or consequential losses caused by courier delays, failed delivery attempts, or circumstances outside reasonable control.
17. Force Majeure
Ink Zone is not responsible for shipping or delivery delays caused by events beyond reasonable control, including natural disasters, transport strikes, public emergencies, governmental restrictions, or regional disruptions.
18. Policy Updates
This Shipping Policy may be updated from time to time to reflect operational, logistical, business, or legal changes. The latest version posted on this page will apply unless otherwise required by law.
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